General terms and conditions

The present terms and conditions regarding donations, general terms and conditions of sale and links to other websites apply to all donations, purchases or use of services via the website of Missionswerk Mitternachtsruf, www.mnr.ch / www.mitternachtsruf.ch / www.mitternachtsruf.com (hereinafter “the website”).

Donations

Purpose of donation

Donations (transactions) to the Missionswerk Mitternachtsruf can be dedicated to a specific purpose and will be accounted for and used accordingly. If not specified, the donation will be used for “where most needed”. The donor can select the purpose of the donation on the website (drop-down menu), and a special note (message) can also be attached to the donation. Specific donations, for which the Missionswerk Mitternachtsruf has no specific purpose, are either used for a similar purpose or returned to the donor after consultation with the donor (expenses incurred are charged to the donor).

Confirmation

Unless explicitly requested otherwise, each donor will receive a written confirmation of payment (letter of thanks).

Refund

A refund of the donation is generally not possible. At the moment of the credit card charge the donation is considered as made. Exception: see paragraph purpose of donation.

Payment transactions

All payment transactions are processed in the secured zone. The data stored by Missionswerk Mitternachtsruf is considered proof of all transactions between Missionswerk Mitternachtsruf and its customers. The data stored by the payment system is considered proof of the financial transactions.

General sales conditions

The online product and service offers are only valid as long as they are visible on the website and stocks last. The images shown on the website are for illustration purposes only and are absolutely non-binding.
The information and explanations given in catalogues and leaflets are for illustration purposes only and are absolutely non-binding.
The Missionswerk Mitternachtsruf declines all responsibility for any errors or inaccuracies in connection with the illustrations, explanations etc. in the catalogues or leaflets mentioned.

Prices

The prices shown on the website are exclusively in EUR and CHF, including VAT.
The Missionswerk Mitternachtsruf reserves the right to change its prices at any time. However, the prices for the articles ordered by customers are always those valid on the order date and stated on the order confirmation.
Discounts and other benefits offered within the framework of promotions on the website are deducted directly from the purchase amount of the order or taken into account.

Order

An order (transaction) becomes final only after its acceptance by the Missionswerk Mitternachtsruf. By placing an order, the customer accepts these general conditions of sale in their entirety and without limitation, to the exclusion of any other terms or conditions that may exist elsewhere.
The Missionswerk Mitternachtsruf reserves the right to refuse orders from a customer.

Terms of payment

Invoiced is the price which is stated on the order confirmation to the customer. Unless otherwise agreed, all items and services are payable by the following credit cards: MasterCard, Visa. All payment transactions are processed in the secure zone.
The data stored by Missionswerk Mitternachtsruf is considered proof of all transactions between Missionswerk Mitternachtsruf and its customers. The data stored by the payment system is considered proof of financial transactions.
The card used for payment will only be charged when you place a binding order.

Exchange, return and complaints

It is the customer’s responsibility to check the goods immediately upon delivery and to complain about any defects or deviations from his order. Such complaints or claims must be communicated to the Missionswerk Mitternachtsruf by e-mail or registered mail within the shortest possible time and at the most eight (8) days after delivery. In this case, the goods may be returned; the shipping costs in case of return of the goods are to be paid by the customer. In principle, however, there is no right of exchange (except as mentioned above).

Links to other websites

Our website may provide links to other websites or resources. As we have no control over such websites, we cannot accept any liability for their availability, nor can we recommend or accept any responsibility or liability for any content, advertising, products or other material available on or through such websites or resources. Further, we do not accept any direct or indirect responsibility or liability for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such linked websites or resources.

Applicable law / disputes

The present contract is subject to Swiss law.

Contact / Customer service

You have a question? We are here for you, write to one of the addresses below or use our contact form.

Schweiz:
Missionswerk Mitternachtsruf
Ringwiesenstrasse 12a
CH 8600 Dübendorf

Deutschland:
Missionswerk Mitternachtsruf
Kaltenbrunnenstrasse 7
79807 Lottstetten

E-Mail: kontakt@mnr.ch

Contact form